Shipping policy

We ship within Canada.


Shipping cost

Standard shipping is CA$9. Orders of CA$50 or more ship free. Every order is tracked.


Processing and delivery

Orders ship within 3 business days. Delivery usually takes 2–8 business days after that, depending on where you are. You'll get a tracking email as soon as your order ships.


Hand delivered by Founder

Available only within 15 km of Scarborough. If an order with this option is outside that area, we'll contact you and refund it.


Lost or damaged package?

Email rovanehair@gmail.com and we'll sort it out.